Frequently asked questions

Where do you deliver?

The Little Flower Shop offers free delivery islandwide in Singapore to ensure everyone safety in this pandemic. Nothing should stop you from sending love and smile to the special someone of yours.

Delivery in Singapore:
Weekday
Same Day Delivery: Order before 3pm for Free Delivery Entitlement (Subject to availability)
Specific Timing Delivery: Additional $35 charge
Two time slots: 9am-3pm, 3pm-10pm
Collection in Store – Currently Upon Appointment Only

Weekend
Same Day Delivery: Order before 1pm for Free Delivery Entitlement
Specific Timing Delivery: Additional $35 charge
Two time slots: 9am-3pm, 3pm-10pm
Collection in Store – Currently Upon Appointment Only

Do you offer same day delivery?

Yes, we absolutely do. The cut-off time for same-day delivery is 3pm on Weekdays and 1pm on Weekends while slot last. Same-day delivery will not be available if the delivery slots are full for the day. This may cause disappointment with our customers. We seek and appreciate your understanding.

What are the delivery charges?

The Little Flower Shop offers FREE delivery islandwide in Singapore to ensure everyone safety in this pandemic. Nothing should stop you from sending love and smile to the special someone of yours.

Delivery options in Singapore:
Weekday
Same Day Delivery: Order before 3pm for Free Delivery Entitlement (Subject to availability)
Specific Timing Delivery: Additional $35 charge
Two time slots: 9am-3pm, 3pm-10pm
Collection in Store – Currently Upon Appointment Only

Weekend
Same Day Delivery: Order before 1pm for Free Delivery Entitlement
Specific Timing Delivery: Additional $35 charge
Two time slots: 9am-3pm, 3pm-10pm
Collection in Store – Currently Upon Appointment Only

Can I choose a time frame for my flower delivery?

Yes, you may choose your preferred time slot that we have.

Two time slots: 9am-3pm, 3pm-10pm
Specific Timing Delivery: Additional $35 charge

If you have a specific delivery time that you would like to request for, please contact us at enquiry@thelittleflowershop.com.sg directly or call us at +65 6334 0603 and we will do our best to accommodate.

What happens if the recipient is not there?

Dear Valued Customer, please note that there will be a redirection charge of additional $15 if required. You may either redirect the item back to the same address or to redirect the item to another address with an additional charge of $15 for redirection. Alternatively you can also self collect the item at our shop Please feel free to contact us at +65 6334 0603 for any enquiry.

Please note: in the event the recipient’s delivery address provided is incorrect and we are unable to reach the recipient within 10 minutes upon reaching the delivery address, the items will be re-delivered back to thelittleflowershop and a re-delivery fee of SGD15.00 will be charged to the sender.